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Refunds and shipping policies.....

REFUNDS/CANCELLATIONS:
Refunds through Google can be issued before your purchase is shipped. Once your purchase is enroute we can not
stop it. When the item(s) are returned we will process your refund immediately. When purchasing through Google you
are actually making payment to them, not us. Payment takes 3 to 5 business banking days before it reaches our
account. (Monday through Friday only) Once payment is made to our account your shipment is sent, so please DO NOT
ASK US TO CANCEL YOUR ORDER ONCE IT HAS SHIPPED. Once you have received your shipment and you are still unhappy,
contact us for an RMA#. We will be more than happy to work with you. PRODUCT RETURNED must be UNOPENED and UNUSED.
Refund will not include shipping costs, unless it was our error.

SHIPPING:
Method of shipping will vary with products and will be mentioned in your shipping notice. If you are using Google
Checkout there will be a delay of 3 to 5 business days in addition to the regular shipping time. Business days are
Monday through Friday only. Holiday and weekends are excluded from the count. WE DO NOT USE GOOGLE CHECKOUT FOR
SHIPPING. Most orders are shipped USPS and can take anywhere from 4 to 10 business days to arrive. Business days
are Monday through Friday only. DO NOT INCLUDE HOLIDAYS AND WEEKENDS IN YOUR COUNT. Feel free to contact us with
any questions or concerns.

lil Country Paws is UpFront

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Last Updated: 25 Feb 2012 09:15:27 PST home  |  about  |  terms  |  contact
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