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We are a small business striving to make a difference. 5 % of all our sales is donated to an organization called IMOM. To find out more about the work that IMOM is involved in, please visit their website...http://www.IMOM.org to see all the pets they've helped.
PAYMENTS: We prefer our customers use PayPal so that we may expedite their shipment faster. Using Google checkout causes a delay in shipping of 3 to 5 days, over and above your estimated shipping time. Once you have paid Google it takes them that long for them to pay us. PLEASE remember you are paying Google and not us.
CANCELLATIONS: You may cancel any time before shipment is sent out. If you used Google, cancellations can be done before payment is made to us.(Usually within 3 days) We can not cancel once shipment has been expedited.
REFUNDS: All refunds for Google and PayPal customers will be paid through PayPal. Shipping is non-refundable. Credit cards can not be credited as we do not receive this information. If you fail to return your merchandise, there will not be a refund.
SHIPPING: WE DO NOT USE GOOGLE OR PAYPAL CHECKOUTS FOR SHIPPING. You will be notified when your purchase has been paid for and ready to be shipped, with a time frame in which it will be delivered.
If you have any questions, please feel free to contact us. The majority of the time we are able to respond within 24 hours. May take longer during our busy seasons. Thank you for shopping lil Country Paws.
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